By agreeing to these Terms of Sale, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made.
We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
All orders are “pre-orders”, NJ OH works with a limited stock. When you order, we ask to our atelier to produce the model, consequently delivery may take several weeks. We will keep you informed depending of the model you ordered.
If we have the product in stock, we will send you an email to confirm that the delivery time can be reduced. NJ OH may therefore provide for a different delivery timeframe depending on whether certain products have been pre-ordered and whether certain products are in stock at the time of the order.
All orders are dispatched by private carriers. All orders are taken in charge during working day, so we don’t process or deliver orders during weekends and national holidays.
We can’t be held responsible for delay due to the weather, mistake from the delivery service or due to a control of the customs.
We ship worldwide, all purchases are carefully hand packed and provided with a tracking number. All orders are shipped exclusively via DHL within 5 working days. We offer free shipping on all orders from Europe and above €500 for all other countries.
SHIPPING COSTS FOR ORDERS UNDER €500
DELIVERY TIMES
DUTIES AND TAXES
If for any reasons you are not completely satisfied with your purchase, we will gladly exchange or refund your merchandise within 14 days of receipt. Please contact contact@nj-oh.com in order to receive your returns form. Once you open your return request, you have 15 days to send your item(s) back to us.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please note that:
Returns that do not meet our policy will not be accepted and will be sent back to the customer.
Items sent back without authorization may not be accepted for a refund or exchange.
NJ OH does not pay the return costs.
Return address:
NJ OH STUDIO
MAD INCUBATOR
Rue du Vautour, 4
1000 Belgium
We recommend using a trackable shipping service.
EXCHANGES
Exchanges requested via contact@nj-oh.com are only processed upon receipt of returned merchandise and are based on stock availability at that time. We are not able to reserve or guarantee stock in advance. Exchanges are shipped to you free of charge.
REFUNDS
Refunds may take up to 5 working days to reach your account, depending your payment method. Payments will be refunded to the original payment method excluding the cost of shipping.
Please note that we do not refund shipping costs or any duties or taxes incurred.
You can review the most current version of the Terms of Sale at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Sale constitutes acceptance of those changes.
Questions about the Terms of Sale should be sent to us at contact@nj-oh.com
© NJ OH 2024
